Pari-Mutuel Betting Supervision Regulations (SOR/91-365)

58 No association shall refuse a claim for payment or a refund on a mutilated or torn ticket where the ticket can be identified to the satisfaction of an officer as a winning ticket.

59 [Repealed, SOR/2011-169, s. 25]

• 60 (1) Where a person makes a complaint respecting pari-mutuel betting to an association, the association shall immediately make out a complaint report, setting out

  • (a) the name of the complainant;

  • (b) the nature of the complaint;

  • (c) the name of the person, if any, against whom the complaint is made;

  • (d) the date of the complaint; and

  • (e) the action taken or proposed to be taken, if any, by the association.

• (2) An association shall give every complaint report to an officer within forty-eight hours after the complaint has been made.

Pari-mutuel Department

61 [Repealed, SOR/2011-169, s. 26]

62 An association shall maintain a current list of the names of all personnel with access to the pari-mutuel department and shall provide the list to an officer on request.

• 63 (1) Subject to subsection (2), no person on the list referred to in section 62 shall, while that person is inside the pari-mutuel department,

  • (a) place a bet or come into possession of a ticket; or

  • (b) sell a ticket to or cash a ticket from a person who is not on the public side of the betting window.

• (2) Subsection (1) does not apply to an on-track messenger employed by an association to place bets on behalf of persons attending at the race-course.

• (3) No association shall open an account for a person who is assigned to the association’s telephone account betting system.

• 64 (1) An association shall determine shortages and overages by comparing the actual amount of money turned in by each teller or terminal, as the case may be, with receipts in respect of cash draws and returns and records of the value of all bets made, cancelled, cashed and refunded and vouchers sold and cashed.

• (2) Subject to section 65, no association shall offset a shortage by an overage.

• (3) [Repealed, SOR/2011-169, s. 28]

• 65 (1) At the end of each period of operation of its pari-mutuel system, the association shall add together any overages occurring in races held during that period of operation and the resulting sum shall then be added to a future pool.

• (2) Where overages are to be added to a pool, they shall be added to the net pool.

• (3) An association shall add all money resulting from an overage to a pari-mutuel pool, not later than one year after the day on which the overage was incurred.

66 Before the start of each racing card or within 24 hours after the completion of any race-meeting, whichever occurs first, an association shall prepare and provide an officer with a report that shows

• (a) for each teller or terminal, the value of bets made, cash draws and returns and records of the value of all bets made, cancelled, cashed and refunded and vouchers sold and cashed;

• (b) each teller’s name or identification number and the number of each terminal; and

• (c) the amount of any shortages or overages as determined under subsection 64(1).

67 [Repealed, SOR/2011-169, s. 30]

Entries and Mutuel Fields

68 When the applicable rules of racing provide for the combining of two or more horses as an entry, an association shall consider any entry created under those rules to be an entry for the purposes of pari-mutuel betting.

69 An association shall consider a bet made on one horse of an entry or mutuel field to be a bet on all of the horses in that entry or mutuel field.

70 No association shall host a type of bet that combines horses from the same entry or mutuel field.

71 [Repealed, SOR/2011-169, s. 32]

72 [Repealed, SOR/2003-218, s. 16]

Close of Betting

• 73 (1) No association shall accept bets on a race after the start of the race.

• (2) If an association does not record betting on a race directly into the appropriate pool, the association shall ensure that betting closes at a time before post time that leaves enough time to record all bets and calculate and display the final odds.

• (3) For the purpose of ensuring compliance with subsection (1) or (2), an officer may order an association to close betting on a race.

• (4) [Repealed, SOR/2006-273, s. 2]

74 Where, in respect of a race, ticket-issuing machines have been closed prematurely before the start of the race, an officer may authorize an association to reopen the ticket-issuing machines for the remainder of the period in which betting is permitted, where, in the opinion of the officer, the bets made after the ticket-issuing machines have reopened can be combined with the bets made before the ticket-issuing machines were closed.

75 [Repealed, SOR/2003-218, s. 17]

Telephone Account Betting

• 76 (1) An association that proposes to conduct telephone account betting shall apply in writing to the Executive Director.

• (2) The Executive Director shall, in writing, authorize an association to conduct telephone account betting if

  • (a) the association has been issued a permit; and

  • (b) the services, facilities and equipment for conducting telephone account betting have been inspected and authorized by an officer.

• 77 (1) No association shall open an account other than in accordance with this section.

• (2) Subject to subsection (2.1), an association that is authorized under subsection 76(2) may open a telephone betting account for the following persons:

  • (a) a person who resides in a province in which the association operates a race-course;

  • (b) a person who resides in a province in which the association does not operate a race-course and for which there is no Commission;

  • (c) a person who resides in a province in which the association does not operate a race-course and for which there is a Commission if

    • (i) races are not conducted in that province, or

    • (ii) the association is authorized by the Commission to open the account; and

  • (d) a person who resides outside Canada.

• (2.1) If a Commission has established intra-provincial boundaries for the purpose of limiting telephone account betting and races are conducted in that province, an association shall not open a telephone betting account for any person who resides within those boundaries unless the association

  • (a) obtains an authorization from the Commission for that purpose; and

  • (b) provides the Executive Director with evidence of that authorization.

• (3) and (4) [Repealed, SOR/2011-169, s. 36]

• (5) Where an association has opened an account other than in accordance with this section, the association shall forthwith close the account and return the balance of the money on deposit to the account holder.

78 Where an association opens an account for a person, the association shall forthwith

• (a) assign an account number and an identification code to the account; and

• (b) inform the account holder of the account number and the identification code assigned to the account.

• 79 (1) An association that operates a telephone account betting system shall hold any money deposited into an account as a custodian or depository for the account holder.

• (2) No association shall accept a telephone account bet unless

  • (a) the account holder provides the telephone account betting system with the correct account number and identification code; and

  • (b) there is sufficient money in the account to cover the bet.

• (3) Subject to section 118, no association shall permit any money to be withdrawn from an account other than by the account holder or the person acting on his behalf.

• 80 (1) Where an account holder deposits money into an account, the association shall forthwith credit the account with the amount of the deposit.

• (2) Where an account holder makes a telephone account bet, the association shall forthwith debit the account by the amount of the bet.

• (3) Where an account holder has made a winning telephone account bet, the association shall credit the amount won to the holder’s account immediately after the posting of the pay-out prices.

• (4) If an account holder, or the person acting on his behalf, requests a withdrawal from the holder’s account, the association shall give effect to the request within 48 hours.

• (5) Where an account holder provides the correct telephone betting account number and identification code to a telephone account betting system and requests to be informed of the current balance of the account, an association shall

  • (a) where the request is for an oral statement, provide the requested information forthwith; and

  • (b) where the request is for a written statement of account, issue that written statement of account within 48 hours.

• (6) An association shall ensure that the statement of account referred to in paragraph (5)(b) contains all data respecting telephone account betting conducted by the account holder for the preceding 21 days.

• (7) Where the terms of a telephone account betting system provide that an association shall pay interest on the money in an account, the association shall

  • (a) credit the interest as a deposit to the account; and

  • (b) identify the interest separately on the statement referred to in paragraph (5)(b).

• 81 (1) On the request of the account holder, a telephone account betting system shall provide the account holder with the balance in the account.

• (2) A telephone account bet is made when the bet has

  • (a) been specified to the telephone account betting system by the account holder;

  • (b) been recorded in its entirety; and

  • (c) when requested by the account holder, been verified to that person by the telephone account betting system.

• (3) [Repealed, SOR/99-55, s. 5]

• (4) Where a disagreement arises with respect to the making of a telephone account bet, the account holder may request the recording referred to in paragraph (2)(b).

• (5) [Repealed, SOR/2011-169, s. 39]

• (6) When an account holder places a telephone account bet orally, it shall be voice-recorded.

82 An association shall retain all recordings and any written or computer-stored data referred to in subsection 81(2) for no fewer than 35 days and shall make those recordings and data available to an officer on request.

• 83 (1) A telephone account holder who claims that a statement of account is incorrect shall make the claim to the association within 14 days after the day that the statement is issued.

• (2) Where a claim is made under subsection (1), no association shall dispose of any recording or any written or computer-stored data related to that account until authorized to do so by an officer.

• (3) An association shall process any complaint by a telephone account holder respecting telephone account betting pursuant to section 60.

84 An officer may audit an account at any time.

On-track Account Betting

• 84.1 (1) An association that proposes to conduct on-track account betting shall apply in writing to the Executive Director.

• (2) The Executive Director shall, in writing, authorize an association to conduct on-track account betting if

  • (a) the association has been issued a permit; and

  • (b) the on-track account betting system has been inspected and authorized by an officer.

84.2 [Repealed, SOR/2011-169, s. 42]

84.3 Where an association opens an account for a person, the association shall forthwith

• (a) assign an account number and an identification code to the account; and

• (b) inform the account holder of the account number and the identification code assigned to the account.